Benefit from excellent growth opportunities and exciting projects with impact!

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GOD is known for Best Practise Enterprise IT. We are one of the leading providers of customised enterprise software solutions; especially for companies with complex supply chains and production processes. 

At GOD, we are hands-on and constantly aim to evolve so that we can deliver the best possible service to our customers.  

One of our principles is continuous exchange. GOD project teams are organised in an agile approach and work closely together throughout the entire project. 

Ready for the next level? 

Responsibilities:

  • Processing of IT tickets in the ticket system
  • Installation, configuration and maintenance of Windows/MacOS clients, peripherals and multifunctional devices in the network
  • Onboarding of new colleagues
  • Troubleshooting and error correction
  • Planning, operation and further development of the central IT infrastructure
  • Ordering and inventorying hardware
  • Software packaging and support in the incident process
  • Preparation of documentation and manuals
  • Support in the establishment, operation and further development of the information security management system in accordance with ISO27001 and BSI basic protection

Requirements:

  • Successfully completed training as an IT specialist for application development or system integration
  • Very good knowledge of Windows10 and good knowledge of MacOS
  • Affinity for and awareness of IT security
  • High customer and service orientation
  • Goal-oriented and logical thinking as well as analytical skills
  • Team orientation, willingness to work and commitment
  • Very good German and good English skills

Desirable knowledge

  • First experience in the area of first-level support or IT helpdesk
  • ITIL certification

About GOD

We have been providing answers to technically complex questions since 1985 and we continue to grow.  

Our goal: accelerating the digital transformation and doing so as one of the largest IT service providers in Germany.  

As a full-service IT provider, we serve all phases of the software life cycle and meet a wide range of requirements, from the development of highly complex enterprise applications, to the planning and implementation of demanding IT projects, to the assumption of application support across all service levels.  

Sure, nobody is perfect, but we seek exchange and have the courage to work on ourselves as well.   

Move to the next level!